Privacy Policy

The Graduate Institute of South Africa

Privacy Policy

The Graduate Institute of South Africa

Privacy Policy

Last updated: 27 May 2026

The Graduate Institute of South Africa (“GISA”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, complete a lead form, register interest in a course, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

First name and last name
Email address
Phone number
Course or programme interest
Company or organisation, where relevant
Any additional information you provide when making an enquiry

We may also collect limited technical information when you visit our website, such as your browser type, device information, pages visited and general website usage data.

2. How We Use Your Information

We use your personal information to:

Respond to your course enquiries
Provide course information, pricing, quotes and registration details
Contact you about programmes or training services you have shown interest in
Support enrolment, administration and learner communication
Improve our website, services and communication
Comply with legal, regulatory and operational requirements

3. Marketing Communication

Where permitted by law, we may contact you about GISA courses, training opportunities or related services that may be relevant to your enquiry or interests.

You may opt out of marketing communication at any time by contacting us or using any unsubscribe option provided in our communication.

4. Sharing of Personal Information

We do not sell your personal information.

We may share personal information only where necessary with trusted service providers who assist us with website hosting, communication, learner administration, marketing systems, marketing platforms, analytics, or other operational services.

These parties are required to handle personal information securely and only for the purpose for which it was provided.

We may also disclose personal information where required by law or where necessary to protect our rights, comply with legal obligations, or respond to lawful requests.

5. Storage and Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Personal information is retained only for as long as necessary for the purpose for which it was collected, or as required by law, business operations, record keeping, dispute resolution or legitimate communication purposes.

6. Your Rights

You have the right to:

Ask what personal information we hold about you
Request correction or updating of your personal information
Request deletion of your personal information, where legally permitted
Object to certain processing of your personal information
Withdraw consent where processing is based on consent
Opt out of marketing communication

To exercise these rights, please contact us using the details below.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, and support marketing or analytics activities.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit.